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Language: EnglishDescription: Learn how to use your strengths, optimism, and sense of belonging, power and energy to prevail in service of a purpose in our Balanced Leadership for Women course. Listen to stories told by amazing women leaders and learn from their failures and success. Discover techniques for balancing work and life through centered leadership with tools for connecting, engaging, and energizing yourself and others. This course starts with you and helps you build your path for success.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

4010275

Location : Online

Cost: $199.00

Start Date: upon registration

Online 24/7;Start date:Upon Registration



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Language: EnglishDescription: Companies can create a competitive advantage by using their resources to create a greater value to customers than their competitors can give them; managers play an integral role leading this organizational process. A competitive advantage is built on a company’s resources that are valuable, rare, imperfectly imitable, and nonsubstitutable. For an organization to create a sustainable competitive advantage it needs to have a strategy. This course discusses how a competitive advantage is created, sustained, and changed within an organization.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

4010594

Location : Online

Cost: $40.00

Start Date: upon registration

Online 24/7;Start date:Upon Registration



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Language: EnglishDescription: To better serve customers, service workers need to build a relationship with each one. Customers have needs beyond completing a simple business transaction; they have Emotional Needs as well. Customer service workers can fulfill these needs by building rapport with the customers they serve. Rapport is built by carefully listening to the customer, in order to understand what their wants and needs are. This leads to a personal relationship that can help the customer service worker deliver exceptional customer service. This course discusses how to listen to and build rapport with customers. It is designed for a general business audience.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

4010287

Location : Online

Cost: $40.00

Start Date: upon registration

Online 24/7;Start date:Upon Registration



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Language: EnglishDescription: From simple e-mails to formal letters, business professionals will need to compose documents that educate, persuade, inform, or enlighten others. Writing is an essential element of business communication. By the time most of us get through grade school, high school, and college, we feel like we have the basics of writing down pat. However, we still see basic grammar mistakes in the workplace. In a business setting this can be a problem, because others are making judgments about us and are forming opinions based on how we write. This course discusses grammar commonly used in the workplace.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.Certification: N/A

4010288

Location : Online

Cost: $40.00

Start Date: upon registration

Online 24/7;Start date:Upon Registration



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CPR Refresher 

ID:36618
Language: EnglishDescription: Many accidents and injuries can occur in the workplace. Having a workplace first-aid program that includes training workers on how to give Cardiopulmonary Resuscitation (CPR) minimizes these risks by giving the injured or sick person some basic treatment until professional emergency medical service personnel can arrive. This course IS NOT designed to be a primary or introductory lesson on CPR; rather it is intended to provide refresher training to workers who have already attended a certified CPR training program.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

3010180

Location : Online

Cost: $40.00

Start Date: upon registration

Online 24/7;Start date:Upon Registration



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Language: EnglishDescription: As a new photographer you’ve got to start somewhere and our Create Stunning Digital Photographs course is great place to start! The goal of this fun and informative course is to provide you with an introduction to digital photography and get you started on the path to becoming a great photographer. You’ll begin by learning the fundamentals of digital photography including composition, lighting, exposure and using your camera’s manual mode. Next the course will focus on teaching you the basics of contemporary portrait photography including how to pose your subject and working with children and pets. We will also cover photographing the great outdoors including animals, natural and man-made landscapes, as well as wedding and event photography and night shooting. Finally macro photography and underwater portraits complete the digital photography curriculum.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

4010307

Location : Online

Cost: $199.00

Start Date: upon registration

Online 24/7;Start date:Upon Registration



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Language: EnglishDescription: It is important for organizations to have a strategy, because the resources available to achieve long-term goals are limited; managers play a key role in creating company strategies. This course discusses how organizations create industry, cooperate, and company level business strategies.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

4010603

Location : Online

Cost: $40.00

Start Date: upon registration

Online 24/7;Start date:Upon Registration



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Language: EnglishDescription: Successful organizational leaders understand the importance of honing their critical thinking skills. Being an effective critical thinker is much like excelling at any art form; it takes commitment, practice, and years of hard work to achieve high results. This course explores the elements of critical thinking, the impact they have on strategic leadership, and the skills leaders must practice to be successful.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

4010309

Location : Online

Cost: $40.00

Start Date: upon registration

Online 24/7;Start date:Upon Registration



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Language: EnglishDescription: The business world is globalized, with many companies working across international boundaries; managers need to understand how to manage this environment. This course discusses the impact culture has on how people view management practices, and it discusses how to manage in a diverse world.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

4010604

Location : Online

Cost: $40.00

Start Date: upon registration

Online 24/7;Start date:Upon Registration



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Language: EnglishDescription: This course is designed for general audiences. The goal of this course is to provide information that helps individuals understand the importance of diversity in the workplace and how to best support it in ways that benefit everyone. The success of an organization, and therefor it’s competiveness in the marketplace, is dependent upon its ability to understand diversity, realize its benefits, and embrace it. Organizations that analyze their own workplace diversity and then cultivate an inclusive environment will reap the benefits.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

4010310

Location : Online

Cost: $40.00

Start Date: upon registration

Online 24/7;Start date:Upon Registration



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Language: EnglishDescription: In order to be successful, companies and individuals must first decide where they want to go, and then they make plans on how to reach their objectives. This course discusses how organizations develop and execute customer service strategies.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

4010317

Location : Online

Cost: $40.00

Start Date: upon registration

Online 24/7;Start date:Upon Registration



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Language: EnglishDescription: In our Customer Service Survival Skills course, students will learn how to get to the heart of customer service; a challenging but not impossible achievement. Customers expect quality service and in return will provide loyalty. Businesses today understand that customer service loyalty contributes to the success and growth of a business. This is why it is important understand the importance in learning, developing and improving the skills needed to communicate effectively in a professional manor with customers.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

4010318

Location : Online

Cost: $199.00

Start Date: upon registration

Online 24/7;Start date:Upon Registration



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